[ Agent ]
Three jobs,
one agent.
A customer who asks about price, then about delivery, then wants an appointment should never have to repeat themselves. It is one agent with one memory, so the thread never restarts — you just decide which of these jobs it does on each channel.
Sales
Qualifies, pitches and closes while you sleep
It picks up every inbound message in seconds, asks the questions your best rep would ask, handles pricing objections with your own playbook and hands warm, scored leads to the team.
- BANT / MEDDIC-style qualification you define
- Live lead scoring and intent tagging
- Objection handling from your win/loss notes
- Instant handoff with a full conversation brief
Diego Ramos
Head of Growth · Lumen Studio
Lead score
92
- Budget confirmed
- £2–5k / mo
- Team size
- 18 agents
- Timeline
- This quarter
- Competitor
- Intercom
Handoff brief
Qualified from a TikTok DM in 6 messages. Wants live handoff for multi-location pricing. Call booked Wed 11:00.
Customer service
Resolves the repetitive 70% — and knows when to stop
Grounded in your help center, order data and past tickets. It answers with sources, takes real actions, and escalates to a human the second confidence drops or a customer gets frustrated.
- Answers grounded in your docs, with citations
- Order lookup, refunds, address changes
- Sentiment-aware escalation and tone matching
- CSAT tracking on every resolved thread
Compenra
Booking
Turns a DM into a confirmed slot in four messages
Reads your live calendar, respects buffers, staff skills and timezones, then books, reschedules and chases no-shows — all inside the chat the customer already started.
- Real-time availability across staff and locations
- Timezone and language handled automatically
- Reminders on the channel they booked from
- No-show recovery and waitlist backfill
Nadia · Skin consult
GMT+1 · 15 minMon
Tue
Wed
Thu
Fri
Confirmed — Wed 11:00
Calendar invite sent, reminder scheduled on WhatsApp 24h and 2h before. Waitlist notified of the freed Tue slot.
[ Control ]
Autonomous, never
unsupervised.
The fastest way to lose a customer is an AI that improvises. Every Compenra agent works inside limits you set, and shows its reasoning when you ask.
Guardrails, not vibes
Set the discounts it may offer, the claims it must never make and the topics it always escalates. Breaches are blocked before they send.
Human handoff that feels human
Any agent can pull a thread into a teammate's queue with a one-paragraph brief, full history and the customer's own words.
Your brand voice, learned
It studies your best replies and matches tone, length and emoji habits per channel. Formal on email, quick on TikTok.
Attribution to the message
See revenue, bookings and CSAT by channel, campaign and agent — down to the conversation that closed it.
95 languages, auto-detected
Customers write however they like. Your agent answers natively, and your team reads an English translation beside it.
Approval mode while you settle in
Start with every reply queued for one-click approval, then let the agent send on its own as confidence climbs.
[ Join 500+ teams ]
Your next customer
already messaged you.
Put the agent live on one channel in 10 minutes and watch what comes back by tomorrow morning.